LumiDrop Privacy Policy

Last Updated: September 25, 2026

LumiDrop respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, make a purchase, communicate with us, or otherwise use our services.

LumiDrop is operated by Ronnies Angel LLC. Throughout this Privacy Policy, “LumiDrop,” “we,” “us,” and “our” refer to LumiDrop and, where applicable, Ronnies Angel LLC

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with LumiDrop, we may collect information including:

Contact information, such as your name, email address, telephone number, billing address, and shipping address.

Order information, including products purchased, order history, shipping information, transaction details, and returns or refund information.

Payment information necessary to complete your purchase. Payment information may be collected and processed by Shopify and other payment processors rather than being stored directly by LumiDrop.

Account information, if you create or use an account through our store.

Customer support information, including communications you send to us and information you provide when requesting assistance, a return, refund, replacement, or other support.

Device and usage information, which may include your IP address, browser type, device type, operating system, pages viewed, referring website, interactions with our website, and other technical information.

Marketing and advertising information, including information about how you interact with our advertisements, website, and marketing communications.

2. How We Collect Information

We may collect personal information:

• Directly from you when you place an order, contact us, or provide information through our website.
• Automatically through cookies, pixels, and similar technologies.
• Through Shopify and other companies that help us operate our store.
• Through advertising, analytics, fulfillment, shipping, and payment service providers.
• From social media and advertising platforms when permitted by your settings and applicable law.

3. How We Use Your Information

We may use personal information to:

• Process and fulfill orders.
• Process payments.
• Arrange shipping and delivery.
• Provide tracking information.
• Process returns, refunds, and replacements.
• Communicate with you regarding your order.
• Respond to customer-support requests.
• Operate and improve our website.
• Detect and prevent fraudulent or unauthorized transactions.
• Maintain the security of our services.
• Analyze website traffic and customer interactions.
• Measure the performance of our advertising.
• Personalize advertising where permitted.
• Send marketing communications where permitted by law and your preferences.
• Comply with applicable legal, tax, accounting, and regulatory requirements.

We will use personal information only as permitted by applicable law.

4. Shopify

Our online store is powered by Shopify.

Shopify provides the e-commerce infrastructure that allows us to display products, process orders, manage transactions, and provide other online-store functionality.

As a result, personal information associated with your use of our store may be processed by Shopify in accordance with Shopify's own privacy practices.

Shopify and its service providers may process information in countries other than the country in which you live.

5. Payments

Payments made through our store may be processed by Shopify Payments or other third-party payment providers made available through our checkout.

These providers may collect information necessary to authorize and process your transaction.

LumiDrop generally does not directly store complete credit or debit card numbers.

Payment providers process your information according to their own privacy and security practices.

6. Cookies and Tracking Technologies

LumiDrop and our service providers may use cookies, pixels, tags, and similar technologies to operate our website and understand how visitors interact with it.

These technologies may be used to:

• Keep the website functioning properly.
• Remember preferences.
• Maintain shopping-cart functionality.
• Analyze website traffic and performance.
• Measure conversions.
• Understand how customers discover our store.
• Detect fraud or suspicious activity.
• Provide and measure advertising.
• Personalize advertising where permitted.

Depending on your location, you may have options to control or reject certain non-essential cookies through our website's cookie or privacy controls.

You may also control cookies through your browser settings, although disabling certain cookies may affect website functionality.

7. Meta Pixel, Conversions API and Advertising

We may use advertising and measurement technologies provided by Meta Platforms, including the Meta Pixel and Conversions API.

These technologies may allow information about interactions with our website—such as page visits, product views, cart activity, checkout activity, and purchases—to be shared with Meta for purposes such as:

• Measuring advertising performance.
• Attributing purchases to advertisements.
• Creating advertising audiences.
• Delivering or personalizing advertisements where permitted.
• Improving advertising campaigns.

Information shared with Meta is processed according to Meta's applicable terms and privacy practices.

We may also use similar advertising and analytics technologies from other platforms in the future.

8. How We Share Personal Information

We may share personal information with companies that help us operate LumiDrop, including:

Shopify and e-commerce providers that provide our storefront and commerce infrastructure.

Payment processors that process customer payments.

Fulfillment partners and suppliers that help prepare and fulfill orders.

Shipping carriers and logistics providers that deliver orders.

Advertising platforms, including Meta, that help us advertise and measure campaign performance.

Analytics and technology providers that help us understand website usage and maintain our services.

Professional advisers and service providers when reasonably necessary to operate our business.

We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect our rights, customers, business, or others.

We do not sell personal information for money.

However, certain uses of advertising cookies or sharing information with advertising partners may be legally considered “selling,” “sharing,” or “targeted advertising” under certain privacy laws. Where applicable, you may have rights to opt out of these activities.

9. International Processing and Fulfillment

LumiDrop sells products to customers in the United States and Canada and may work with service providers, fulfillment partners, technology providers, and other companies located in different countries.

As a result, personal information may be transferred to or processed in jurisdictions outside your province, state, or country.

Privacy and data-protection laws in those jurisdictions may differ from the laws where you live.

Where required, we take reasonable measures to ensure personal information is handled appropriately when transferred internationally.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

• Fulfill orders.
• Maintain business and transaction records.
• Provide customer service.
• Process returns and refunds.
• Prevent fraud.
• Satisfy tax and accounting requirements.
• Resolve disputes.
• Comply with applicable laws.

Retention periods may vary depending on the type of information and the reason it was collected.

11. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information.

Our store also relies on Shopify and other third-party providers that maintain their own security measures.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of personal information.

12. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of certain personal information.
• Withdraw consent where processing is based on consent.
• Object to or restrict certain processing.
• Request information regarding how your personal information is used or disclosed.
• Opt out of certain targeted advertising, sharing, or sale of personal information where applicable.
• Unsubscribe from marketing communications.

These rights are subject to applicable laws and certain exceptions.

To submit a privacy request, contact us at lumidropinfo@gmail.com.

We may need to verify your identity before completing certain requests.

13. Marketing Communications

If you subscribe to marketing emails or otherwise consent to receive promotional communications, we may send you information regarding LumiDrop products, promotions, and offers.

You can unsubscribe from marketing emails at any time by using the unsubscribe link contained in the email or by contacting us.

You may continue to receive transactional communications related to orders, shipping, customer support, or other necessary service communications.

14. Children's Privacy

LumiDrop's products and services are not intended to collect personal information from children contrary to applicable law.

If we become aware that personal information from a child has been collected in circumstances requiring parental consent without the required authorization, we will take appropriate steps to address the information as required by law.

15. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

LumiDrop is not responsible for the privacy, security, or content practices of independent third-party websites.

We encourage you to review the privacy policies of third-party services you choose to use.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technology, services, legal requirements, or other operational considerations.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage customers to periodically review this Privacy Policy.

17. Contact Us

For questions about this Privacy Policy, our privacy practices, or requests regarding your personal information, please contact:

LumiDrop
Operated by Ronnies Angel LLC
Email: lumidropinfo@gmail.com